If you already had an H2OPal but need to connect to a new one please follow the instructions below:
1. Open up the H2OPal app
2. Open the menu on the left and tap on Settings.
3. Scroll all the way down and tap on "Disconnect H2O-Pal". Then tap "Yes" to confirm the action.
4. Fully exit the app by double pressing the home button on your iPhone and swiping the H2O-Pal app off the screen.
5. Then opening up the app again and going through the usual steps to connect your iPhone with the new tracker.
(Menu -> Settings -> H2O-Pal Tracker -> Connect Now -> follow the on-screen instructions)
Here are a few screenshots that illustrate the steps described above:
Here's also a video demo of how to complete this process:
If you encounter any difficulties while trying to follow these instructions please feel free to open a support ticket or email us at firstname.lastname@example.org